Repair of Out of Warranty Products (OWP) Policy

Product over 5 years old can no longer be serviced. For items less than 5 years old, ASI will attempt to repair a product that is out of warranty and no longer functions. A Return Material Authorization (RMA) number must be obtained as described on our website. There is a $250.00 charge for the testing of OWP. This amount will be credited against any repair that may be done. The hourly repair rate is $125/hour with a $250 minimum. There will be no warranty extension on product in this category. Due to the inability to source obsolete components, there are certain adapters that we can no longer repair.

If you have any additional questions or concerns please refer to the Warranty & Repair information found on our website here: