Customer Support Portal

Using the support portal 1

• Introducing the AudioScience Customer Support Portal

Remote support with TeamViewer 1

• TeamViewer support with ASI agent

Installation 6

• Installing your AudioScience soundcard
• Drivers don’t load in Windows 10 and 11
• What driver do I need to install with my AudioScience sound card?
• What steps are required to install the Windows driver?
• What steps do I take to install more than 1 card in a system?

View all 6

Usage 4

• Remote Desktop audio settings
• CobraNet configuration option not available
• CobraNet settings don't restore after reboot
• Explaining automatic saving of card settings

Warranty and Repair 2

• Warranty Policy
• Repair of out of warranty products

General Technical Notes 4

• ASI57xx, ASI58xx, ASI67xx Computer Compatibility - Note 30
• Setting sample rates for AudioScience products - Note 33
• Connectors and Wiring information - Note 43
• Disable Windows Memory Integrity

Iyo Dante 4

• Iyo Dante compatibility with Livewire+ AES67 - Note 41
• Configuring BiAmp with Iyo Dante devices - Note 38
• QSC Q-SYS Iyo Dante Setup in AES67 Mode - Note 37
• IYO Dante wrong model after firmware update

Hono AVB products 1

• Hono AVB firmware update - Note 26