Recent versions of Windows 10 and Windows 11 have implemented new security features called “Core Isolation” and “Memory Integrity” designed to prevent malicious software from corrupting your system. When they are enabled these features prevent our driver from loading (driver versions 4.30.13 or earlier). These can be turned off in Windows which should allow the driver to load properly. We are working on a fix for future driver releases to enable the use of these security features but in the meantime you can disable them by following the directions below.
- Open Windows Security (type Windows Security in the search bar)
- Open Device Security
- Click "Core isolation details"
- Turn Memory integrity to "Off"
- Reboot
After the reboot the drivers should load properly. Please contact Technical Support below if this does not resolve your issue.